Wednesday 25th July 2018 – I Perform Better Than 76% of Other People Who’ve Taken The Civil Service Judgement Test

I’ve just done yet another  Civil Service Judgement Test, for yet another job I’ve applied for.  I performed better than 76% of others who’ve taken this test.  Despite feeling more switched on today, than when I took the CSJT for a different job yesterday, I performed only 76% better than my peers today. This just demonstrates how imprecise this test is at assessing a candidate’s performance.

Posted in Civil Service, Slowly rotting, Uncategorized | Tagged , , ,

Wednesday 25th July 2018 – I Phone Birmingham City Council’s Benefits Service on 0121 464 7000, I’m Told There Is NO TIME LIMIT For Them To Process My Housing Benefit Appeal!

I have just phoned Birmingham City Council’s Benefits Service on 0121 464 7000, to see if any progress has yet been made on my Complaint, Appeal, & Reconsideration request that I sent to Birmingham City Council on Saturday 21/7/18, after I’d received the bombshell Decision Notice from David Kinnair (Head of Benefits at Birmingham City Council).

“D” confirmed they’ve received my Appeal request, but that there is NO TIME LIMIT for them to process my Appeal!

So I’ll continue to receive only 50 pence in Housing Benefit per week, until they’re inclined to process my Appeal!  Council Tax Benefit is also affected.

Posted in Birmingham City Council, Complaint, Council Tax, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , ,

Tuesday 24th July 2018 – I Perform Better than 99% of Others on Verbal Reasoning Test, & Better Than 92% of Others for Civil Service Judgement Test

I did 2 x online tests today, for one job application.

First, I took the Civil Service Verbal Reasoning Test, and was pleased to perform better than 99% of others who’d taken that test.

Then, I took the Civil Service Judgement Test, and performed better than 92% of others who’d taken that test.

I’m still waiting for some lucky employer to snap me up!

  • Lucky – in that they’d gain an employee as unique as me.
  • Yet also unlucky, (to a degree) – due to the chronic lack of help that I’ve been asking for from my GP/NHS, the DWP, etc.. (& exacerbated by a conveyor belt of shit decisions from HMCTS) over the years, so my health issues have not been investigated/addressed.

The fabled “Access To Work” refused to provide me with any help to tackle my health issues, and might only do so once I’ve secured employment, and even then it’s not certain.

Getting fuck all help over the last few years, has made me less employable. There are many jobs that I don’t apply for. I see dream jobs that I would love to do, yet realistically wouldn’t be able to fully and reliably do until I can access help to tackle physical health issues.

Posted in Access To Work, Civil Service, DWP, Health, Slowly rotting, Uncategorized | Tagged , , , , , ,

Saturday 21st July 2018 – I Receive Benefit Decision Notice from David Kinnair (Head of Benefits at Birmingham City Council)

The latest bombshell arrived through my letterbox today, from David Kinnair (Head of Benefits at Birmingham City Council).  It states that I will only receive 50 pence per week for Housing Benefit, leaving me (& my son) to pay £99.88 per week rent !

In April and May 2018, I provided proof of my son’s income via the scanning service at Erdington Library. The Decision Notice from David Kinnair quotes a gross weekly income figure for my son of £269.01 per week.

I’d supplied proof of my son’s total income, minus expenses, and refunds etc, leaving a net figure, which is significantly less than the figure that Birmingham City Council are basing their calculation on.

It also states that I’ve been overpaid £379.44 HB, which they’re going to recoup from me!

I’ve already fired off an emailed complaint, asking them to reassess their new decision. But as today is Saturday, I can’t phone them until Monday at 9am when their phone line opens, on 0121 464 7000.

They’ve also increased the amount of Council Tax I must pay, without adequate explanation. Have they based their new figure on the incorrect income figure they quoted for my son?

Posted in Birmingham City Council, Complaint, Council Tax, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , ,

Sunday 8th July 2018 – Soot Falling Down Chimney, Because of Hot Weather?

I’ve noticed rumblings of soot falling down the chimney over the last few days. I’ve never experienced this before, and I’ve lived in my current house for several years.

I reassured myself early on that there wasn’t a bird down the chimney, as there was no flapping, cooing, or tweeting.

As this has coincided with the prolonged period of extremely hot weather. I have deduced that the extreme atmospheric dryness has loosened chunks of soot in my chimney (which I haven’t used for years, so it must be ancient, caked-on, soot).

I wasn’t particularly concerned until I noticed that fine soot had deposited around my gas fireplace. So I’ve vacuumed around it, and sealed up the fire with a plastic bag, taped into place.

My neighbours have been experiencing the same over the last few days, and were puzzled as to what was happening, until I discussed the matter with one of them yesterday.   I would strongly advise anyone that has experienced soot falling down the chimney to remove the soot before using the fire, otherwise there could be a risk of carbon monoxide poisoning, or chimney catching fire.

Posted in Health, Slowly rotting, Uncategorized | Tagged , ,

Friday 29th June 2018 – “Richard Redgrave” (Head of Customer Investigations) HMCTS Customer Service Team, 6th Floor (6.02), 102 Petty France, London, SW1H 9AJ Responds To My Complaint (re: RECORDS OF PROCEEDINGS for ChB 1st, ChB 2nd, & PIP 1st) – DUPLICATION

I have today received a duplication of the response that I received yesterday from  “Richard Redgrave” (Head of Customer Investigations) HMCTS.  He is responding to the escalated complaint that I sent on 5th June 2018 to:

HMCTS Customer Service Team, 6th Floor (6.02), 102 Petty France, London, SW1H 9AJ

Primarily, it concerns the refusal/failure of Judges (Verman, Ramsay, etc.) to provide word for word typed copies of their handwritten RECORDS OF PROCEEDINGS for my ChB 1st, ChB 2nd, and PIP 1st Appeals.

Richard Redgrave wrote:

Our final reply to your complaint 

Thank you for your letter of 3 June about your benefit appeals.  I’m sorry to hear you’re unhappy with the way we’ve handled your complaint so far.  I understand that you’ve been trying to get typed copies of Record of Proceedings for some time.  I can see how frustrating this has been for you.

I’ve checked all the details and based on the information we have, I won’t be upholding your complaint.  I’ve explained the reason for my decision below.

How I made my decision

  • We put your requests before the judges involved but they’ve decided not to provide typed copies of Record of Proceedings.
  • Judges are completely independent, so we don’t have any influence over what they do or decide.
  • There’s no requirement in the Procedural Rules or in the Practice Statement issued by the Senior President that ROP to be typed.
  • It’s for the judge who dealt with the hearing to decide whether their notes are sufficient.

I realise you’ll be disappointed – I’m sorry we’re not able to provide you with what you want. 

If you’re still unhappy with our response

This letter is our final reply to you in line with our complaints procedure, we won’t be writing to you about this again.

If you’re unhappy with how I’ve handled your complaint, you can ask a member of parliament (MP) to pass your case to the Parliamentary and Health Service Ombudsman (the Ombudsman). The Ombudsman can only look at complaints about UK government departments and agencies when an MP refers them.

How to pass your complaint to the Ombudsman

  1. Go to http://www.ombudsman.org.uk/making-complaint
  2. Check the information to see if they can help you – the Ombudsman cannot review all types of complaint.
  3. Download a complaint form from the Ombudsman’s website.
  4. Go to findyourmp.parliament.uk to find your local MP’s details.
  5. Fill in the Ombudsman’s form and send it to your MP.

Your MP will then pass your complaint to the Ombudsman and get the process started.

Yours sincerely

Richard Redgrave

Head of Customer Investigations “

Posted in 1st Child Benefit Appeal, 1st PIP Claim, 2nd Child Benefit Appeal, Child Benefit, Complaint, DWP, HMCTS, HMRC, Judge A. Ramsay, Judge Mrs J. Verman, Judges, Legal, Personal Independence Payment, Record of Proceedings, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , ,

Thursday 28th June 2018 – “Richard Redgrave” (Head of Customer Investigations) HMCTS Customer Service Team, 6th Floor (6.02), 102 Petty France, London, SW1H 9AJ Responds To My Complaint (re: RECORDS OF PROCEEDINGS for ChB 1st, ChB 2nd, & PIP 1st)

Today, I’ve received a letter from “Richard Redgrave” (Head of Customer Investigations) HMCTS.  He is responding to the escalated complaint that I sent on 5th June 2018 to:

HMCTS Customer Service Team, 6th Floor (6.02), 102 Petty France, London, SW1H 9AJ

Primarily, it concerns the refusal/failure of Judges (Verman, Ramsay, etc.) to provide word for word typed copies of their handwritten RECORDS OF PROCEEDINGS for my ChB 1st, ChB 2nd, and PIP 1st Appeals.

Richard Redgrave wrote:

Our final reply to your complaint

Thank you for your letter of 3 June about your benefit appeals.  I’m sorry to hear you’re unhappy with the way we’ve handled your complaint so far.  I understand that you’ve been trying to get typed copies of Record of Proceedings for some time.  I can see how frustrating this has been for you.

I’ve checked all the details and based on the information we have, I won’t be upholding your complaint.  I’ve explained the reason for my decision below.

How I made my decision

  • We put your requests before the judges involved but they’ve decided not to provide typed copies of Record of Proceedings.
  • Judges are completely independent, so we don’t have any influence over what they do or decide.
  • There’s no requirement in the Procedural Rules or in the Practice Statement issued by the Senior President that ROP to be typed.
  • It’s for the judge who dealt with the hearing to decide whether their notes are sufficient.

I realise you’ll be disappointed – I’m sorry we’re not able to provide you with what you want. 

If you’re still unhappy with our response

This letter is our final reply to you in line with our complaints procedure, we won’t be writing to you about this again.

If you’re unhappy with how I’ve handled your complaint, you can ask a member of parliament (MP) to pass your case to the Parliamentary and Health Service Ombudsman (the Ombudsman). The Ombudsman can only look at complaints about UK government departments and agencies when an MP refers them.

How to pass your complaint to the Ombudsman

  1. Go to http://www.ombudsman.org.uk/making-complaint
  2. Check the information to see if they can help you – the Ombudsman cannot review all types of complaint.
  3. Download a complaint form from the Ombudsman’s website.
  4. Go to findyourmp.parliament.uk to find your local MP’s details.
  5. Fill in the Ombudsman’s form and send it to your MP.

Your MP will then pass your complaint to the Ombudsman and get the process started.

Yours sincerely

Richard Redgrave

Head of Customer Investigations “

 

 

I might refer to this later, that I’ve just chanced across online:

https://www.judiciary.uk/wp-content/uploads/JCO/Documents/Practice+Directions/Tribunals/RecordofproceedingsinSocialSecurityandChildSupportcasesintheSocialEntitlementChamber.pdf

Posted in 1st Child Benefit Appeal, 1st PIP Claim, 2nd Child Benefit Appeal, Child Benefit, Complaint, DWP, HMCTS, HMRC, Judge A. Ramsay, Judge Miss J. R. Beale, Judge Mrs J. Verman, Judges, Legal, Parliamentary & Health Service Ombudsman, Personal Independence Payment, Record of Proceedings, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , ,