Monthly Archives: September 2015

Thursday 24th September 2015 – CSA Phone Me, They Want To Close Down Case BEFORE Complaint Is Resolved!

Today, “A” rang me from the CSA, they want to close down the case where I’ve been the non-resident parent (I’ve got a separate case where I’ve also been the “Parent With Care”) BEFORE they’ve resolved my complaint, and BEFORE … Continue reading

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Child Benefit, Child Support Agency, Complaint, DWP, Fraud, HMRC, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , ,

Wednesday 23rd September 2015 – HMRC/Child Benefit Have Sent Me A “Rival Claims/Shared Care” Form. (So My Ex-partner Is Telling Fibs Again……..)

Today, I received a “Rival Claims/Shared Care” form from HMRC/Child Benefit. They want me to provide further proof. I rang the Child Benefit Office on 0300 200 3100, & I told “W” there was no “Shared Care”! “W” said she … Continue reading

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Child Benefit, Complaint, Fraud, HMRC, Slowly rotting, Uncategorized | Tagged , , , , , , , , , ,

Wednesday 16th September 2015 – I Rang My Member Of Parliament’s Office/Team, To Check On Any Progress re: CSA & Child Benefit Issues

Today, I rang my local MP’s office/team, to check on any progress since I last spoke to Councillor “T” on the 4th Sept 2015. Cllr “T” answered, he’s had no response from HMRC/Child Benefit yet. Cllr “T” gave me his … Continue reading

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Tuesday 15th September 2015 – CSA Have Sent Me A New Payment Schedule, Says I must Continue To Pay My Ex, Even Though Eldest Child Left His House Over 3 Months Ago

Today, I rang the CSA, as I’ve just received a new payment schedule telling me I still need to pay maintenance to my Ex.  “S” said I can ignore the letter, and not make any payment at the moment. The … Continue reading

Posted in 2nd Child Benefit Appeal, Child Benefit, Child Support Agency, Child Tax Credits, Complaint, DWP, Fraud, HMRC, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , ,

Monday 14th September 2015 – CSA Complaint Escalated To The “Review Stage”

Upon receiving a Payment Schedule today, I rang the CSA to clarify where I am in the Complaints process.  “A” escalated my complaint up to the “Review Stage”. I listed all of the issues that I mentioned in today’s earlier … Continue reading

Posted in Child Support Agency, Complaint, DWP, HMRC, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , ,

Monday 14th September 2015 – Manager Has Failed To Phone Me Back From HMRC/Child Benefit. So I Have To Ring Them Again, I Wait 20 Minutes For Them To Answer The Phone (re: 2nd ChB claim)

I have had to phone HMRC/Child Benefit today, because a manager has failed, yet again, to ring me back within 48 hours. I have to wait for over 20 minutes for them to answer my call. I told “E” that a … Continue reading

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Monday 14th September 2015 – I Rang MP’s Office/Team, To Check On Progress re: CSA & Child Benefit

Today, I rang my local Member of Parliament’s office/team, to check on progress since I last spoke to Councillor “T” on 4th Sept 2015, when I’d described the abysmal service I’ve been receiving from both HMRC/Child Benefit, and the CSA. … Continue reading

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