I phoned the CSA today, as I’ve just received a letter (dated 3rd Sept) , saying I was due to pay £10 by 28th Aug 2015, and threatening enforcement action! “D” said his colleague “M” is dealing with my case. “D” transferred me through to “M”. “M” said that until the system is updated (ie that HMRC/Child Benefit confirm eldest child is living with me), I will still have to keep paying my Ex maintenance. “M” will ring me at a later date re: offsetting.
[Total call duration 15 minutes]