Friday 4th September 2015 – I Phone HMRC/Child Benefit To Complain

I rang HMRC/ChB on 0300 200 3100, I waited for 18 minutes for my call to be answered. “M” said it can take up to 3 weeks for claim to show on system, but a further 12 weeks for claim to go into payment! I complained about length of time it took for my call to be answered, and length of time for claim to go into payment. “M” couldn’t find a manager to take my complaint, so a manager should call me back within 48 hrs.

[Total call duration 30 minutes]

About slowlyrotting

I am constantly having to endure the stresses of dealing with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, due to health reasons, and being totally overwhelmed. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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