Thurs 8th October 2015 – I Waited For 32 Minutes For HMRC/Child Benefit Office To Answer The Phone – They’re Still Investigating….

I rang HMRC/Child Benefit Office on 0300 200 3100, to check the progress on my claim (which they received on 13th Aug 2015). I waited for 32 minutes for them to answer my call. “S” said they put evidence they’d received from me (on 25th Sept according to Royal Mails’ Track & Trace) on their system on 29th Sept 2015, and they’re still investigating. “S” said he’d send a referral off to Head Office, as a “Priority”, and I should receive a call back within 24hrs (from tomorrow).

[Nobody rang me back from Head Office]

[Total length of time on phone, 53 minutes]

About slowlyrotting

I am constantly having to endure the stresses of dealing with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, due to health reasons, and being totally overwhelmed. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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