Friday 6th May 2016 – CAPITA Say They Will Fully Review My COMPLAINT (re: PIP 2nd Claim)

I’ve received a response to my escalated complaint from CAPITA, regarding my 2nd PIP (Personal Independence Payment) claim. Their Complaints Coordinator thanks me for contacting Capita Health & Wellbeing, and states she is sorry to hear that I’m not satisfied with their initial response. She “confirms” they will carry out a full review of my complaint, & Capita will contact me within 20 working days, after they’ve carried out their full review.

[NOTE: I’ve posted this on here on Monday 19th September 2016. Despite reminding CAPITA several times, I am STILL WAITING for their response/full review to my escalated complaint]

About slowlyrotting

I am constantly having to deal with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, for a variety of reasons. The piss-poor postal services that HMCTS, HMRC, the DWP, & CSA rely on (bulk printing and several different carriers), compound the ineptitude of these departments and agencies. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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