Monday 5th September 2016 – I’m Still Waiting For CAPITA To Respond To My Escalated Complaint (re: PIP 2nd Claim)

I’ve already waited nearly four and a half MONTHS for CAPITA to respond to my escalated complaint!

Back in the mists of time, April 2016 to be more precise, CAPITA’s Complaints Coordinator wrote to me, to tell me they would be carrying out a full review of my escalated complaint within the next 20 working days, and would provide me with their response.

I’ve already had to contact CAPITA several times, as I’m still waiting………

I emailed them another reminder today. I received an instant automated email response:  “Thank you for your email – A member of the Personal Independence Payment team will respond to you within two working days.”  [NOTE: I’ve put this post on-line on 19th Sept 2016, CAPITA still haven’t responded to me!]

About slowlyrotting

I am constantly having to endure the stresses of dealing with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, due to health reasons, and being totally overwhelmed. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
This entry was posted in 2nd PIP Claim, CAPITA, Complaint, DWP, Personal Independence Payment, Slowly rotting, Uncategorized and tagged , , , , , , , , , , , , , , , , , . Bookmark the permalink.