Thursday 22nd September 2016 – I Phone DWP/ESA To Ask If They’ve Given Guidance/Info To My GP Yet (5th & 6th Claim ESA)

I’ve phoned the DWP/ESA (Employment & Support Allowance) to check whether they’ve spoken to my GP, and given her the guidance/info she needs regarding repeat ESA claims and the issuing of Medical Certificates. I waited for 21 minutes for my call to be answered, by “L” at Bridgend Service Centre. He said there aren’t any calls in my log to indicate that my GP has phoned DWP to enquire specifically about my case. But if my GP just rang them with a general query, re: issuance of Med Cert of a repeat ESA claim, that wouldn’t show on my log, & DWP wouldn’t be able to discuss 3rd party call (ie GP ringing for general advice) with me. “L” at Bridgend Service Centre said my GP Surgery should already know what the qualifying criteria are for issuing Medical Certificates for repeat ESA claims.

“L” confirmed conditions for issuing new Med Cert for repeat ESA claim after losing a Tribunal are:

– significantly worsening condition

– a new condition

I asked “L” to put note on system to say I’m going to be late sending in medical evidence/Med Cert, as I’m really struggling & totally overwhelmed. [Total call duration 28.5 mins.]

About slowlyrotting

I am constantly having to deal with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, for a variety of reasons. The piss-poor postal services that HMCTS, HMRC, the DWP, & CSA rely on (bulk printing and several different carriers), compound the ineptitude of these departments and agencies. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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