Wednesday 28th September 2016 – I Start To Claim JSA (2nd Claim), But I’m Told I’m Entitled To Income Support (3rd Claim)

Still reeling from the shock that the DWP have refused my ESA Claim (6th claim) 10 days before the deadline for me to submit medical evidence, I phone 0800 055 6688 to make a claim for Jobseeker’s Allowance (2nd JSA claim).

Based on what “A” at Worcester Benefit Centre said to me earlier this afternoon, that JSA staff will have to take my health issues into account, I feel bizarrely reassured (just enough to phone them at least, to make a new JSA claim).

I spoke to “M” at Rotherham Contact Centre, and began to answer her questions. But after speaking to “M” for 29 minutes, and without completing my claim for JSA, she said it looks as though I’m entitled to claim Income Support!

I was surprised! Though she didn’t explain why I am apparently entitled to claim Income Support. “M” transferred my call through to make a claim for Income Support, then I spoke to “P” at Lowestoft Contact Centre.

After asking me several questions, “P” couldn’t understand why “M” had put me through to him/Income Support. As it was almost 6pm, “P” said he would call me back tomorrow morning.

[Total “M” & “P” call duration 44 minutes]

About slowlyrotting

I am constantly having to deal with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, for a variety of reasons. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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