“P” calls me again from Lowestoft Contact Centre, & he confirms I’m entitled to Income Support (on the basis that I’m a “Party To Proceedings“)! I asked for it to be backdated to 7th September 2016, as I was only told yesterday by “M” in Rotherham Contact Centre that I’d be entitled to I.S. (Even “P” didn’t know yesterday that I’d be entitled to I.S.).
I must attend a work-focussed interview, so “P” booked me an appointment for 5th October 2016 at Erdington Jobcentre. “P” said the “Processing Day” for my I.S. Claim is 14th October, though Claim might be processed before then.
[Call approx 44 minutes duration]