Thursday 29th September 2016 – True To His Word, “P” From Lowestoft Contact Centre Phones Me (re: Income Support 3rd claim)

As promised, “P” phones me from Lowestoft Contact Centre, to discuss my possible eligibility to Income Support. I told him I’ve just been on-line, looking up some of the more unusual reasons as to why a claimant might be eligible for I.S., & I found that if a person is “A Party To Proceedings”, that is one of the more obscure eligibility criteria for claiming I.S.

“P” said he was totally unaware of this  “Party To Proceedings” criteria. He had to interrupt our discussion, as he had to go to a meeting. But he said he’d get some clarity on the issue at his meeting, then he’ll call me back.

I do find it quite odd that when I (a claimant) try to make a new claim for Income Support,  I am the one that has to explain the eligibility criteria to the DWP Contact Centre Staff!

[Total call duration 23.5 minutes]

About slowlyrotting

I am constantly having to deal with several different benefits issues. I've got Appeals and Tribunals coming out of my ears, and have pretty much lost any faith I ever had in the British Justice/Tribunals system. I've lost count of the formal complaints I've had to make. I've had numerous interactions with the DWP, HMRC, Birmingham City Council, etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, for a variety of reasons. Over the last few years, I have endured a conveyor belt of shit decisions from HMCTS. The piss-poor postal services that HMCTS, HMRC, Birmingham City Council, the DWP, & CSA rely on (bulk printing and several different carriers), compound the ineptitude of these departments and agencies. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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