Tuesday 4th October 2016 – I Phone Birmingham City Council’s Rent Service, As I’ve Received Threatening Letter From Them, re: Rent Arrears

I’ve received a threatening letter from  Birmingham City Council (dated 28th Sept 2016), telling me I’m £200+  in rent arrears. Letter declares: “YOUR HOME IS AT RISK IF YOU DO NOT CLEAR THIS DEBT”.

So I phoned Birmingham City Council’s Rent Service, “Q” said I’m now £300+  in rent arrears. I explained the DWP benefits issues, and that I’ve got a work-focussed interview/appointment at Erdington Jobcentre tomorrow, for my new Income Support claim (3rd claim).

“Q” asked me if I could make a payment now. I replied that when I’ve previously paid with my credit card, it takes 8 to 10 weeks for the money to be refunded to me by  Birmingham City Council, once my Housing Benefit has been backdated. By then, I could be incurring overdraft charges!

How can any Council justify a delay of 8 to 10 weeks to refund a person that felt pressured into paying, while they were waiting for their Housing Benefit to kick in?

“Q” advised me to take my Income Support benefit award letter to Erdington Customer Service Centre when I get it.   [On phone for 10 minutes]

About slowlyrotting

I am constantly having to deal with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, for a variety of reasons. The piss-poor postal services that HMCTS, HMRC, the DWP, & CSA rely on (bulk printing and several different carriers), compound the ineptitude of these departments and agencies. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
This entry was posted in 3rd Income Support Claim, Birmingham City Council, DWP, Housing Benefit, Income Support, My Local Council, Rent, Slowly rotting, Uncategorized and tagged , , , , , , , , , , , , , , , , , . Bookmark the permalink.