Monday 10th October 2016 – I Phone My Local Council’s Rent Service, To Keep Them Updated re: Income Support (3rd) Claim

Well, I was supposed to call Birmingham City  Council’s Rent Service within 24 hours of receiving their threatening REPOSSESSION letter. But as I received it on Saturday 8th October 2016, when their office was closed, & closed again yesterday, I had to ring them today instead.

“E” informed me I’m now £400+ in rent arrears. I detailed my situation to him, & he thanked me for keeping them informed. Regardless, as my rent arrears continue to mushroom, I will still probably receive a NOTICE OF SEEKING POSSESSION, as they are automatically generated.

“E” advised me to take my Income Support award letter, when I receive it, and the NOTICE OF SEEKING POSSESSION that will drop through my letterbox any day soon, to Erdington Customer Service Centre, as doing this might get things speeded up a bit. (It usually takes up to 28 days for Birmingham City Council’s Benefits Service to process Housing Benefit & Council Tax information).

I said I’ll keep phoning the DWP to check on progress, & as soon as I.S. is awarded, I’ll phone Birmingham City Council’s Benefits Service, so they can check their IFLOW system, which shows entitlement to DWP benefits. Then, when I receive the physical I.S. award letter, I will still need to take that, along with the (imminent) NOTICE OF SEEKING POSSESSION.

Why they would still need me to supply the I.S. award letter, when the IFLOW system is detailed enough, is puzzling. I think the Birmingham City Council just want to make claimants jump through that extra hoop for their own amusement…………

The IFLOW system is where information flows between the DWP & Local Authorities/Councils.

[21 minutes call duration]

About slowlyrotting

I am constantly having to endure the stresses of dealing with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, due to health reasons, and being totally overwhelmed. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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