After first visiting Erdington Jobcentre, I then go to Erdington Customer Service Centre, as advised to in a conversation with “F” on 25th Oct 2016, (when she’d rang me to conduct a satisfaction survey of when I’d rang the Rent Service on 4th October 2016). “F” said they will assess me on “nil” income (apart from Child Benefits) until DWP process I.S. Claim.
I was again early, so didn’t have to queue. Receptionist took my NOTICE of SEEKING POSSESSION (of my Council house), and my Bank Statement. I then sat & waited a few minutes. Then a man handed me back my documents. By turning up in person, my Housing Benefit/Council Tax Benefit claims should be processed within 48 hours. As I’m still waiting for the DWP to process my Income Support (3rd) Claim, I can’t keep crossing my fingers & hoping the DWP will make their Decision soon. My Rent arrears are rocketing by over £100 every week, & the REPOSSESSION clock is ticking……….