Tuesday 15th November 2016 – Birmingham City Council Phone Me – Satisfaction Survey (Rent)

“F” rang me from Birmingham City Council, to conduct a Satisfaction Survey, re: my phone call to their Rent Service on 31/10/16. I suggested that Erdington Customer Service Centre needs to be more helpful, & automatically send urgent emails to the Council’s Benefits Service (that process Housing Benefit & Council Tax Benefit). I briefly outlined the DWP benefits chaos I’m constantly enduring.

[Call duration 20 minutes]

About slowlyrotting

I am constantly having to deal with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, for a variety of reasons. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
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