Thursday 16th February 2017 – DWP’s Central England Complaints Resolution Team Have’nt Phoned Me, Since I Asked A Senior Manager To Phone Me On 13/2/17

Reluctantly, I have again emailed the DWP’s Central England Complaints Resolution Team, as I still haven’t received a call from a Senior Manager, despite sending them a lengthy email on 13th Feb 2017. Today’s email reads:

Dear DWP,

I’m still waiting for a DWP Senior Manager to phone me! Please ensure a Senior Manager phones me ASAP to clarify which benefit I will/was definitely entitled to.

If a Senior Manager doesn’t phone me to discuss this matter today or tomorrow, I shall, reluctantly, have to formally complain about the DWP’s (Complaint Resolution Team’s) lack of engagement & willingness to assist/advise.

Yours Sincerely

About slowlyrotting

I am constantly having to endure the stresses of dealing with several different benefits issues. I've got Appeals and Tribunals coming out of my ears. I've lost count of the formal complaints I've had to make. I've kept paper records of most of my interactions with the DWP, HMRC etc for years, so I've literally got several hundred posts (maybe thousands) to compose for this website. I can't post them to here as quick or as often as I'd like to, due to health reasons, and being totally overwhelmed. I intend to go back years, eventually. But at this rate, I don't think I'll ever get to post everything I want to. You can see from what I've put up so far that I've got a lot of crap to deal with. I'm probably not even 1% or 2% done. I am slowly rotting....................
This entry was posted in 2nd JSA Claim, 3rd Income Support Claim, 4th Income Support Claim, 6th ESA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Employment & Support Allowance, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized and tagged , , , , , , , , , , , , , . Bookmark the permalink.