I have just sent yet another complaint to HMCTS.
I have just received the letter that “PK” told me about on 24/11/17, that he said had been sent out to me on 8th November 2017, notifying me of the date for one of my Tribunals.
The letter is dated the 8th November 2017, yet it was only delivered today. It took 20 days to be delivered! The envelope features the Whistl logo, next to the “Delivered by Royal mail” logo.
I have just requested Service Via Email from now on, in addition to via the postal system.