Category Archives: Council Tax Benefit

Tuesday 17th January 2017 – I’m In Rent Arrears, Waiting For My Income Support (4th claim) To Be Processed

I rang my Rent service, man said I’m just over £100 in rent arrears. I said I’m waiting for my new I.S. (4th claim) to be processed (in Handsworth), (which impacts upon HB & CTB). I then rang 0121 464 … Continue reading

Posted in 4th Income Support Claim, Birmingham City Council, Council Tax Benefit, DWP, Housing Benefit, Income Support, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , ,

Thursday 5th January 2017 – I Attend Erdington Customer Service Centre (HB & CTB), & Erdington Jobcentre (re: I.S. 4th claim)

I travel to Erdington Customer Service Centre first thing this morning, as it apparently gets really busy later, & people can be there for hours. So bright & early for me, in & out quicker. I wrote a letter to … Continue reading

Posted in 2nd JSA Claim, 4th Income Support Claim, Birmingham City Council, Council Tax Benefit, DWP, Housing Benefit, Income Support, Jobseeker's Allowance, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , ,

Tuesday 15th November 2016 – Birmingham City Council Phone Me – Satisfaction Survey (Rent)

“F” rang me from Birmingham City Council, to conduct a Satisfaction Survey, re: my phone call to their Rent Service on 31/10/16. I suggested that Erdington Customer Service Centre needs to be more helpful, & automatically send urgent emails to … Continue reading

Posted in Birmingham City Council, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , ,

Thursday 3rd November 2016 – I Send An Online Complaint To Birmingham City Council re: HB & CTB

I send an online complaint to Birmingham City Council, re: Housing Benefit & Council Tax Benefit.

Posted in Birmingham City Council, Complaint, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , ,

Thursday 3rd November 2016 – I Phone Local Councillor To Ask For Help re: Housing Benefit & Council Tax Benefit

I phoned one of my local Councillors to ask for his help re: Housing Benefit & Council Tax Benefit. I leave message.

Posted in Birmingham City Council, Council Tax Benefit, Councillor, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , ,

Thursday 3rd November 2016 – I Phone Birmingham City Council’s Benefits Service, a “Resolution Champion” Will Call Me Within 48hrs

I phone Birmingham City Council’s Benefits Service on 0121 464 7000. “N” said I need to provide more proof of my income!  I said I’ve already had to travel to Erdington Customer Service Centre twice. The first time I was advised … Continue reading

Posted in Complaint, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , ,

Tuesday 1st November 2016 – I Venture Again To Birmingham City Council’s Erdington Customer Service Centre, For HB & CTB Purposes

As advised to me yesterday, I set out first thing this morning to again venture to Erdington Customer Service Centre, as they neglected to send an email to Birmingham City Council’s Benefits Service last week, to treat my Housing Benefit … Continue reading

Posted in 3rd Income Support Claim, Council Tax Benefit, DWP, Housing Benefit, Income Support, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , ,