Category Archives: DWP Central England Complaints Resolution Team

Friday 31st March 2017 – Erdington Jobcentre’s Incompetence Means I’ll Lose Flat I’ve Bid On! – Another Complaint Sent To Central England Complaints Resolution Team (re: JSA 3rd Claim)

If my JSA (3rd claim) isn’t in payment by the viewing date for the flat I’ve bid on, next week, I will lose that property. Continue reading

Posted in 3rd JSA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , ,

Thursday 30th March 2017 – DWP Central England Complaints Resolution Team Phone Me, I Should Receive Response By 21st April 2017, re: JSA (3rd claim) WFI

“S” rang me from the DWP’s Central England Complaints Resolution Team today, then I rang her back a short while later. She confirmed they’ve received the formal complaint I sent them yesterday, about my JSA (3rd claim) Work Focused Interview … Continue reading

Posted in 3rd JSA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , ,

Tuesday 28th March 2017 – I Attend Erdington Jobcentre, For My New JSA (3rd Claim) Work Focused Interview. It’s An Ordeal…….

“T” shot back that as a woman, she too has menstruated, & there are treatments available for heavy periods. I doubt that she’s medically qualified, and I wouldn’t mind if she was demonstrating a degree of empathy or understanding. But her aggressively hostile interview technique continued through this part of the discussion too, she said I could have an implant, or go on the pill. Continue reading

Posted in 3rd JSA Claim, 5th Income Support Claim, 6th ESA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Employment & Support Allowance, Health, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , ,

Thursday 16th March 2017 – I Make New Claim For Jobseeker’s Allowance (JSA 3rd Claim)

This afternoon, I received quite a blunt response from the DWP’s Central England Complaints Resolution Team. Seriously, I’ve waited over a month for this. It didn’t address all of the points I’d raised, and I shall dispute elements of their … Continue reading

Posted in 3rd JSA Claim, DWP, DWP Central England Complaints Resolution Team, Jobseeker's Allowance, Slowly rotting | Tagged , , , , , , , , ,

Wednesday 15th March 2017 – I Still Haven’t Received Comprehensive Response From DWP’s Central England Complaints Resolution Team

It’ s been one month since I received a brief email from the DWP’s Central England Complaints Resolution Team, in which “DT” assured me they aim to provide a comprehensive response to my requests/complaints within 15 working days. I’m still … Continue reading

Posted in Complaint, DWP, DWP Central England Complaints Resolution Team, Slowly rotting, Uncategorized | Tagged , , , , , , ,

Wednesday 1st March 2017 – I Make New Claim For Income Support (5th Claim)

This morning, I rang 0800 055 6688, to make a new claim for Income Support (5th claim). I’m still waiting for a Senior Manager to call me, to confirm which DWP benefit I was entitled to from 4th January 2017 … Continue reading

Posted in 5th Income Support Claim, DWP, DWP Central England Complaints Resolution Team, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , ,

Thursday 16th February 2017 – DWP’s Central England Complaints Resolution Team Have’nt Phoned Me, Since I Asked A Senior Manager To Phone Me On 13/2/17

Reluctantly, I have again emailed the DWP’s Central England Complaints Resolution Team, as I still haven’t received a call from a Senior Manager, despite sending them a lengthy email on 13th Feb 2017. Today’s email reads: Dear DWP, I’m still … Continue reading

Posted in 2nd JSA Claim, 3rd Income Support Claim, 4th Income Support Claim, 6th ESA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Employment & Support Allowance, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , ,