Wednesday 15th March 2017 – I Still Haven’t Received Comprehensive Response From DWP’s Central England Complaints Resolution Team

It’ s been one month since I received a brief email from the DWP’s Central England Complaints Resolution Team, in which “DT” assured me they aim to provide a comprehensive response to my requests/complaints within 15 working days.

I’m still waiting……………………..

I’ve just emailed “DT” again, as I’m suffering financially.

Posted in Complaint, DWP, DWP Central England Complaints Resolution Team, Slowly rotting, Uncategorized | Tagged , , , , , , ,

Wednesday 15th March 2017 – I Receive Benefit Decision Notice From Birmingham City Council, re: Rent, HB & CTB

The Decision Notice is dated the 8th March 2017, yet it was only delivered this afternoon!

It informs me that I’ve been overpaid £31.74 in HB,, and that I’ll now be liable to pay £15.87 each week from 8th March too (non-dependent charge), as my HB will only be £86,56pw!

There’s no mention of them refunding me the £204.86 (2 x weeks’ rent) paid with my credit card on 17th Jan 2017, that I’d asked to be refunded to me when they’d processed my changes of circumstances.

The DWP’s incompetence and their sheer inertia when it comes processing my claims, or providing me with help/advice, causes my significant HB & Rent woes.

Posted in Birmingham City Council, DWP, Housing Benefit, My Local Council, Rent, Royal Mail, Slowly rotting, Uncategorized | Tagged , , , , , , , , ,

Thursday 9th March 2017 – I’ve Received Mandatory Reconsideration Notice/Decision Of My Income Support (4th Claim) From Inverness DRT

I’ve received the Mandatory Reconsideration Notice/Decision dated 7th March 2017, today. Inverness DRT (Dispute Resolution Team – DWP) say they’ve not changed the original Decision, that I wasn’t entitled to Income Support (4th claim) from the 4th of January 2017.

I’d had to terminate my JSA (2nd claim) on 3rd Jan 2017, as I said I wouldn’t be able to actively jobseek or accept employment for a while, as I’m severely overwhelmed with paperwork & legal preparation for my many Tribunals, & I was expecting to move house. But Jobclub Advisor “J” at Sutton Coldfield Jobcentre wouldn’t allow me to reduce my claimant commitment to zero hours. I have also previously been turned down for ESA (6th claim).

Looks like I’ll be heading down the Tribunal route for my Income Support (4th claim) too, now.

Posted in 2nd JSA Claim, 4th Income Support Claim, 6th ESA Claim, DWP, Employment & Support Allowance, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , ,

Thursday 2nd March 2017 – Child Benefit (ChB 1st) Tribunal

I attended the Tribunal today for my Child Benefit Appeal (ChB 1st). It was first heard by a Judge on 1st May 2015, then I further appealed to the Upper Tribunal Office, which set aside the original Decision. Which is why it has to be heard by a fresh First Tier Tribunal.

But today’s Judge hasn’t read the papers for this appeal. When he’d adjourned a related appeal (ChB 2nd), he’d mistakenly thought that the ChB 1st appeal would be adjourned too. Yet the ChB 1st appeal hadn’t been adjourned, & was clearly still listed for today.

The Judge apologised to me, as he wouldn’t be able to proceed with today’s ChB 1st appeal. I said I didn’t mind, as I’d woken up with a headache yesterday & today, & I didn’t feel on top form. So the Judge adjourned today’s (ChB 1st) appeal. My ex will be added as a Party To Proceedings (I’d assumed he already had been).

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Child Benefit, HMCTS, HMRC, Legal, Slowly rotting, The Upper Tribunal Office (Administrative Appeals Chamber), Uncategorized | Tagged , , , , , , , , , ,

Wednesday 1st March 2017 – I Phone Sutton Coldfield Jobcentre Finance Dept, (re: travel receipts for Jobclub (JSA 2nd claim))

Having just scanned & emailed travel receipts to my former Work Coach “J”, for travel to & from Jobclub at Sutton Coldfield Jobcentre a couple of months ago, as part of my JSA (2nd claim), I phone the Finance Dept at Sutton Coldfield Jobcentre. “H” said “J” will look at her emails, and reply to me.

Posted in 2nd JSA Claim, DWP, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , ,

Wednesday 1st March 2017 – I Make New Claim For Income Support (5th Claim)

This morning, I rang 0800 055 6688, to make a new claim for Income Support (5th claim). I’m still waiting for a Senior Manager to call me, to confirm which DWP benefit I was entitled to from 4th January 2017 to 28th February 2017, as I keep getting refused everything! (I wonder how many more weeks I’ll have to wait for the DWP Central England Complaints Resolution Team to respond to my complaints/requests….).

As I’ve got a Tribunal listed for this current “benefit week”, to which I’m a “Party To Proceedings”, I thought I may as well ring up and make a new claim for I.S. (5th claim), effective from today, as this shouldn’t overly-confuse I.S. Benefit Processing.

I waited for 8 minutes for my call to be answered by “L” at Poole Customer Service Centre. I specifically requested that this new claim be dealt with at Erdington Jobcentre, as Sutton Coldfield Jobcentre is too hot.   [Total call duration 66 mins]

Posted in 5th Income Support Claim, DWP, DWP Central England Complaints Resolution Team, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , ,

Friday 17th February 2017 – I Request Mandatory Reconsideration Of Income Support Decision (4th Claim)

Today, I requested a Mandatory Reconsideration of the DWP’s Decision to refuse me Income Support from 4th January 2017. I gave my detailed reasons (I haven’t got time to copy everything here at the moment). But basically, I had to end my JSA (2nd claim) on 3rd January 2017, as I said I’d be unable to actively jobseek or accept employment for a while, & I previously was refused ESA (6th claim), & I clearly need something to live on.

Posted in 4th Income Support Claim, DWP, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , ,