Tag Archives: CAPITA Where’s Response To My Escalated Complaint?

Monday 5th September 2016 – I’m Still Waiting For CAPITA To Respond To My Escalated Complaint (re: PIP 2nd Claim)

I’ve already waited nearly four and a half MONTHS for CAPITA to respond to my escalated complaint! Back in the mists of time, April 2016 to be more precise, CAPITA’s Complaints Coordinator wrote to me, to tell me they would be carrying … Continue reading

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Friday 29th July 2016 – I’m Still Waiting For CAPITA’s Full Response To My Escalated Complaint (re: PIP 2nd Claim)

I’ve already waited 3 MONTHS for CAPITA to fully review my ESCALATED COMPLAINT and provide me with their response. So today I gave them another reminder, especially as they should have responded to me within 20 working days. [NOTE: I’ve … Continue reading

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Monday 27th June 2016 – CAPITA Fail To Fully Review & Respond To My Escalated Complaint (re: PIP 2nd Claim)

I’ve contacted CAPITA, and reminded them that they’ve already exceeded their 20 working day deadline to fully review and respond to my ESCALATED COMPLAINT. I also asked CAPITA for a copy of a GP printout they said they’d received from … Continue reading

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Friday 17th June 2016 – CAPITA Complaints Handler Thanks Me For My Patience! (re: PIP 2nd Claim)

I’ve received a letter today from one of Capita’s Complaints Handlers, she confirms they are still investigating my complaint (my escalated complaint I made in April 2016, re: my 2nd Claim for Personal Independence Payment). She apologised for the delay, … Continue reading

Posted in 2nd PIP Claim, CAPITA, Complaint, DWP, Personal Independence Payment, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , ,

Monday 13th June 2016 – I’m Still Waiting For CAPITA’s Full Response To My Escalated COMPLAINT (re: PIP 2nd Claim)

I’ve had to contact CAPITA, as their 20 working day deadline to provide me with a full response to my escalated COMPLAINT has come and gone. I’m still waiting!

Posted in 2nd PIP Claim, CAPITA, Complaint, DWP, Health, Personal Independence Payment, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , ,

Friday 6th May 2016 – CAPITA Say They Will Fully Review My COMPLAINT (re: PIP 2nd Claim)

I’ve received a response to my escalated complaint from CAPITA, regarding my 2nd PIP (Personal Independence Payment) claim. Their Complaints Coordinator thanks me for contacting Capita Health & Wellbeing, and states she is sorry to hear that I’m not satisfied … Continue reading

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Monday 19th October 2015 – I Email My Local Member of Parliament’s office/team, To Complain About DWP & CAPITA (re: PIP 1st claim)

I emailed my local MP’s office/team today, to complain about the DWP’s & CAPITA’s handling of my 1st Personal Independence Payment (PIP) Claim. I asked them to prompt CAPITA to respond to my escalated complaint. I also detailed that CAPITA … Continue reading

Posted in 1st PIP Claim, CAPITA, Complaint, Councillor, DWP, Health, HMCTS, Member of Parliament, Personal Independence Payment, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , ,