Tag Archives: Erdington Customer Service Centre

Tuesday 4th July 2017 – Woke Up With Migraine, Attended Erdington Customer Service Centre, & Erdington Jobcentre

I woke up with a migraine today (I’ve had worse, though). Got ready, then set off for Erdington. I first went to Erdington Customer Service Centre (aka Erdington Advice Centre), so that a lengthy form I’d completed could be scanned … Continue reading

Posted in 3rd JSA Claim, Access To Work, Birmingham City Council, DWP, Health, Jobseeker's Allowance, My Local Council, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , ,

Tuesday 6th June 2017 – Another Trip To Erdington Customer Service Centre (Housing Benefit, Council Tax Benefit, & Rent)

it hardly requires the staff to break into a sweat to correctly date-stamp a couple of extra pages. Continue reading

Posted in Birmingham City Council, Complaint, Council Tax, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , ,

Monday 5th June 2017 – I Phone Birmingham City Council’s Rent Team on 0121 675 2006, To Clarify What I Must Pay

I rang Birmingham City Council’s Rent Team (for my area) on 0121 675 2006. “Q” said I must pay £12.99 today, then £32.07 per week. “Q” said I must put my change of circumstances in a letter, and take it … Continue reading

Posted in Birmingham City Council, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , ,

Tuesday 9th May 2017 – I Slowly Rotted At Erdington Customer Service Centre (aka Erdington Advice Centre) For An Hour

Ridiculously, this service is only provided on Tuesdays and Thursdays, despite the centre being open 5 days a week. Continue reading

Posted in Birmingham City Council, Council Tax, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , ,

Thursday 5th January 2017 – I Attend Erdington Customer Service Centre (HB & CTB), & Erdington Jobcentre (re: I.S. 4th claim)

I travel to Erdington Customer Service Centre first thing this morning, as it apparently gets really busy later, & people can be there for hours. So bright & early for me, in & out quicker. I wrote a letter to … Continue reading

Posted in 2nd JSA Claim, 4th Income Support Claim, Birmingham City Council, Council Tax Benefit, DWP, Housing Benefit, Income Support, Jobseeker's Allowance, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , ,

Wednesday 4th January 2017 – I Ring DWP on 0800 055 6688, To Make New Income Support Claim (4th Claim)

I rang 0800 055 6688, and made a new claim for Income Support (4th claim). I waited for 12 mins for my call to be answered, by “P”.  I explained how I’d had to terminate my JSA (2nd claim) yesterday, … Continue reading

Posted in 2nd JSA Claim, 4th Income Support Claim, DWP, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , ,

Tuesday 15th November 2016 – Birmingham City Council Phone Me – Satisfaction Survey (Rent)

“F” rang me from Birmingham City Council, to conduct a Satisfaction Survey, re: my phone call to their Rent Service on 31/10/16. I suggested that Erdington Customer Service Centre needs to be more helpful, & automatically send urgent emails to … Continue reading

Posted in Birmingham City Council, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , ,