Tag Archives: Escalated Complaint

Tuesday 7th February 2017 – Central England Complaints Resolution Team (DWP) Phone Me (re: DWP Complaints)

“AP” rang me from the DWP’s Central England Complaints Resolution Team this afternoon. She asked me to forward the COMPLAINT ESCALATION email I’d sent on 9th Dec 2016, (I’d rang DWP yesterday to complain I’d received no response), she asked … Continue reading

Posted in Complaint, DWP, DWP Central England Complaints Resolution Team, Slowly rotting, Uncategorized | Tagged , , , , ,

Tuesday 7th February 2017 – Handsworth DWP Phone Me, re: Income Support (4th claim)

“S” rang me from Handsworth Benefit Processing (DWP), she said a letter was sent to me on the 9th January 2017 requesting more information. I said I responded via email on 25th January 2017 to: handsworth.customerfeedback@dwp.gsi.gov.uk “S” said they don’t … Continue reading

Posted in 4th Income Support Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , ,

Monday 6th February 2017 – I Phone DWP re: Income Support (4th Claim) – No Money Yet!

It is now more than one month since I claimed Income Support (4th claim) at Erdington Jobcentre, (to be processed at Handsworth), and I’ve received no decision, & no payment yet. ┬áSo it’s time to waste another hour or so … Continue reading

Posted in 2nd JSA Claim, 4th Income Support Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , ,

Tuesday 4th October 2016 – My MP Has Referred My Complaint About The Adjudicator’s Response To The Parliamentary & Health Service Ombudsman (re: ChB1 & ChB2)

“L” rang me bright & early from the P.H.S.O. (Parliamentary & Health Service Ombudsman) today. My MP has referred my case on to the P.H.S.O., as I am unhappy with The Adjudicator’s response to my complaint about 3 years of … Continue reading

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Adjudicator's Office, Child Benefit, Complaint, HMRC, Member of Parliament, Parliamentary & Health Service Ombudsman, Slowly rotting, Uncategorized | Tagged , , , , , , , , ,

Friday 23rd September 2016 – The Adjudicator’s Office Return My Itemised Phone Bills (re: ChB 1st & ChB 2nd)

I’ve received the itemised phone bills in today’s post, that I’d previously supplied to The Adjudicator’s Office, so they could see how many times I’d had to phone HMRC/Child Benefit Office over the duration of my protracted complaints. I’d requested … Continue reading

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Adjudicator's Office, Child Benefit, Complaint, HMRC, Slowly rotting, Uncategorized | Tagged , , , , , ,

Friday 16th September 2016 – I Ask The Adjudicator’s Office To Send Original Documentation Back To Me (re: ChB1 & ChB2)

I phoned the Adjudicator’s Office today, and asked them to send back to me the original itemised phone bills I’d supplied to them. I told “J” that I’m not happy with the final response I’ve received back from the Adjudicator’s … Continue reading

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Adjudicator's Office, Child Benefit, Member of Parliament, Parliamentary & Health Service Ombudsman, Slowly rotting, Uncategorized | Tagged , , , , , , , , , ,

Thursday 8th September 2016 – I Ask HMRC To Send Me Copy Of Evidence They Provided To The Adjudicator (ChB 1st & 2nd)

I’ve asked HMRC to send me a full & unredacted copy of all the information that HMRC/CBO provided to The Adjudicator’s Office, so that I can evaluate it myself. I am particularly looking forward to reading what The Adjudicator referred … Continue reading

Posted in 1st Child Benefit Appeal, 2nd Child Benefit Appeal, Adjudicator's Office, Child Benefit, Complaint, HMRC, Slowly rotting, Uncategorized | Tagged , , , , , , , , ,