Tag Archives: incompetence

Tuesday 6th June 2017 – Another Trip To Erdington Customer Service Centre (Housing Benefit, Council Tax Benefit, & Rent)

it hardly requires the staff to break into a sweat to correctly date-stamp a couple of extra pages. Continue reading

Posted in Birmingham City Council, Complaint, Council Tax, Council Tax Benefit, Housing Benefit, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , ,

Friday 31st March 2017 – Erdington Jobcentre’s Incompetence Means I’ll Lose Flat I’ve Bid On! – Another Complaint Sent To Central England Complaints Resolution Team (re: JSA 3rd Claim)

If my JSA (3rd claim) isn’t in payment by the viewing date for the flat I’ve bid on, next week, I will lose that property. Continue reading

Posted in 3rd JSA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , ,

Wednesday 29th March 2017 – Erdington Jobcentre Suspend My JSA (3rd Claim), As Work Coach “T” Forgot To Print & Retain Signed Copy Of My Customer Statement!

Still reeling from yesterday’s nightmare of my JSA Work Focused Interview with “T” at Erdington Jobcentre yesterday, “T” phoned me this afternoon…… “T” said she’s suspended my JSA (3rd claim), as¬†she forgot to print off a copy of my JSA … Continue reading

Posted in 3rd JSA Claim, DWP, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , ,

Wednesday 15th March 2017 – I Still Haven’t Received Comprehensive Response From DWP’s Central England Complaints Resolution Team

It’ s been one month since I received a brief email from the DWP’s Central England Complaints Resolution Team, in which “DT” assured me they aim to provide a comprehensive response to my requests/complaints within 15 working days. I’m still … Continue reading

Posted in Complaint, DWP, DWP Central England Complaints Resolution Team, Slowly rotting, Uncategorized | Tagged , , , , , , ,

Monday 13th February 2017 – I Contact DWP’s Central England Complaints Resolution Team, I Ask For Senior Manager To Phone Me Pronto!

This is my first post for over 3 months. Severely overwhelmed with Benefit Issues, complaints, & Appeals. I also don’t enjoy the best of health. I haven’t posted anything on here since 11th November 2016. I will hopefully fill in … Continue reading

Posted in 2nd JSA Claim, 3rd Income Support Claim, 4th Income Support Claim, 6th ESA Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Employment & Support Allowance, Income Support, Jobseeker's Allowance, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , ,

Tuesday 7th February 2017 – Handsworth DWP Phone Me, re: Income Support (4th claim)

Decision Maker “Mrs K” rang me from Handsworth Benefits Processing (DWP). I confirmed I’ve currently got no Tribunal dates listed before the 2nd of March 2017, but I’m constantly having to do all my own preparation & legal work for … Continue reading

Posted in 2nd JSA Claim, 4th Income Support Claim, Complaint, DWP, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , ,

Tuesday 7th February 2017 – Handsworth DWP Phone Me, re: Income Support (4th claim)

“S” rang me from Handsworth Benefit Processing (DWP), she said a letter was sent to me on the 9th January 2017 requesting more information. I said I responded via email on 25th January 2017 to: handsworth.customerfeedback@dwp.gsi.gov.uk “S” said they don’t … Continue reading

Posted in 4th Income Support Claim, Complaint, DWP, DWP Central England Complaints Resolution Team, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , ,