Tag Archives: Processing Day

Tuesday 25th October 2016 – I’m Not Eligible For A Short-Term Benefit Advance! (re: Income Support 3rd Claim)

Mr “K” rang me from DWP Income Support Processing (Handsworth Benefit Processing). He tells me I’m not eligible for a short-term benefit advance, as they don’t know yet whether I’ll be entitled to Income Support! Mr “K” reiterated it will … Continue reading

Posted in DWP, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , ,

Tuesday 25th October 2016 – Another Futile Call To The DWP, My Income Support (3rd) Claim Still Not Processed

Another futile call to the DWP. I waited 11 minutes for my call to be answered by “L” in Lincoln, then she drops the bombshell – There’s no time limit for processing complex cases! As my claim is “complex” (to the … Continue reading

Posted in 6th ESA Claim, DWP, Employment & Support Allowance, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , , ,

Monday 24th October 2016 – I Email Complaint To ccscustomerfeedback.handlingteam@dwp.gsi.gov.uk (re: Income Support 3rd Claim)

I’ve dug up an email address I’ve previously used to send correspondence to the DWP, & hope it’s still current: ccscustomerfeedback.handlingteam@dwp.gsi.gov.uk I complain that it’s taking too long for Handsworth Benefit Processing (DWP) to process my Income Support claim, which … Continue reading

Posted in 3rd Income Support Claim, Complaint, DWP, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , ,

Monday 24th October 2016 – DWP (Handsworth Benefit Processing) Phone Me, Decision Maker Will Contact Complex Advice Team, re: Income Support (3rd Claim) “Party to Proceedings”

“Mr K” calls me from DWP’s Income Support New Claims (Handsworth Benefit Processing). He said they attempted 3 x calls to me this morning, but he’s just tried something else to get through. Because I’m claiming Income Support as I’m … Continue reading

Posted in 3rd Income Support Claim, DWP, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , ,

Friday 21st October 2016 – DWP Fail To Meet Their Deadline For Processing My Income Support Claim (3rd claim)

The DWP (Department for Work & Pensions) was supposed to have processed my 3rd Claim for Income Support by close of business today. I’m desperate. So I rang them again. I waited for 26 irritating minutes before “N” at Torquay … Continue reading

Posted in 3rd Income Support Claim, Council Tax Benefit, DWP, Housing Benefit, Income Support, My Local Council, Rent, Slowly rotting, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , ,

Thursday 29th September 2016 – Again, As Promised, “P” From Lowestoft Contact Centre Phones Me (re: Income Support 3rd claim)

“P” calls me again from Lowestoft Contact Centre, & he confirms I’m entitled to Income Support (on the basis that I’m a “Party To Proceedings“)!  I asked for it to be backdated to 7th September 2016, as I was only … Continue reading

Posted in 3rd Income Support Claim, DWP, Income Support, Slowly rotting, Uncategorized | Tagged , , , , , , , , , ,